Sales Policy


Effective Date: December 30, 2024

At SuperiorHotV, we strive to provide the best customer service and products to ensure your satisfaction. The following Sales Policy outlines the terms and conditions governing your purchase of computer monitors and related products from our website, superiorhotv.net.

1. General Terms

By purchasing from SuperiorHotV, you agree to comply with this Sales Policy and our Terms and Conditions. This policy applies to all transactions made on our website, including the purchase of computer monitors, accessories, and related products.

2. Product Availability

  • Stock Levels: We make every effort to keep our website updated with the most accurate stock levels. However, inventory levels may change rapidly, and we do not guarantee that all products are available for immediate shipment.
  • Backorders: If a product is out of stock at the time of your order, you will be notified, and we may offer an estimated delivery time. You will have the option to cancel your order or wait for the product to become available.

3. Order Placement and Acceptance

  • Placing an Order: When you place an order on our website, you are making an offer to purchase the selected products, subject to these terms and availability.
  • Order Confirmation: Upon placing an order, you will receive an order confirmation email. This confirmation does not constitute an acceptance of your order. Acceptance of your order occurs when your payment is processed and the items are shipped.
  • Order Cancellation: You may cancel your order before it has been processed for shipment by contacting our customer service team. Once an order is shipped, it cannot be canceled.

4. Pricing and Payment

  • Pricing: All prices on our website are listed in U.S. dollars and are subject to change without notice. Prices are exclusive of taxes, shipping charges, and any other applicable fees.
  • Payment Methods: We accept payments via major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment methods.
  • Authorization: By providing payment details, you authorize us to charge the total amount due for your order, including any taxes and shipping fees.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options to meet your needs. Shipping costs will be calculated based on the selected shipping method, the size and weight of the products, and your shipping address.
  • Shipping Time: We aim to process and ship orders within 1-3 business days. Delivery times depend on the shipping method selected and the destination.
  • International Shipping: At this time, we only ship within the United States. We do not offer international shipping.
  • Shipping Delays: While we aim for timely delivery, factors beyond our control, such as weather or delays from our shipping partners, may affect delivery times. We will notify you if we anticipate any significant shipping delays.

6. Taxes

Sales tax will be applied to orders shipped within applicable states based on state law. You are responsible for any applicable taxes, including sales and use taxes, that may be imposed.

7. Returns and Exchanges

Our Refund and Returns Policy governs all returns and exchanges. If you wish to return an item, please follow the instructions provided in our returns policy.

8. Warranty

Some of the products sold on our website may come with a manufacturer’s warranty. The terms and conditions of these warranties are provided by the manufacturer and may vary by product. Please refer to the specific product page for warranty details.

9. Product Use and Safety

  • Use of Products: You are responsible for using our products in accordance with the manufacturer’s instructions and safety guidelines.
  • Damage: We are not responsible for any damage or injury caused by improper use of the products sold on our website.

10. Limitation of Liability

  • General Liability: Our liability for any claim arising from the purchase of products is limited to the total amount you paid for the products. We are not liable for any indirect, incidental, or consequential damages.
  • Warranty Disclaimer: We do not warrant the performance, accuracy, or reliability of the products sold on our website, except as expressly provided in the manufacturer’s warranty.

11. Customer Support

For any questions about your order, product inquiries, or assistance, our customer service team is available to help:

12. Changes to This Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website and making purchases, you agree to the most recent version of this policy.

13. Governing Law

This Sales Policy is governed by the laws of the state of Ohio. Any disputes related to this policy will be resolved in the courts located in Trumbull County, Ohio.